Free Shipping on all 501(c)(3) orders and orders to churches. For individuals wishing to purchase cards for their local agencies, Contact Us.
Easy Return / 30 Day Policy /
Questions? Email support@hushedlittlebabies.com.
Because we stock all of our items, all orders are usually processed and shipped within 1-2 business days. We are also upfront about our shipping costs.
Shipping:
All items are shipped by either UPS or United States Postal Service(USPS).
* Flat rate shipping charges apply to orders shipping within the 48 contiguous United States only.
* For orders shipping to Alaska, Hawaii, U.S. territories or international destinations, there may be an additional charge for express deliveries.
* We mainly use USPS as our primary shipping carrier however some heavier packages > 3 lbs. may be shipped using UPS.
Shipping Options and Estimated Delivery Dates For Regular Non-Personalized Products
Shipping Option | Approximate delivery date |
Standard | Mon – Thu 2-3 days |
Priority | Fri – Mon 3-4 days |
Express | Thu – Fri 1-2 Days |
* The delivery times for standard delivery are approximate. Because we carry all of our card products in stock, we will make every effort to ship out your order the following business day.
* All express delivery times are guaranteed
* During severe weather conditions or other natural disasters, delivery times may be delayed.
* Note that the shipping times listed above do not take into account national holidays. Because we can not make shipments when the United States Postal Service is closed, please adjust the above times accordingly when the post office is shut down
** Delivery dates apply to orders shipping within the 48 contiguous United States only. Orders shipping to Alaska, U.S. territories, or international destinations may take up to an additional 5 business days.
Orders are typically shipped within 2 business days. You will be notified by e-mail if the item is not available to ship within 2-3 days.
Rates For Expedited Shipping:
Because we operate on a lean budget and offer otherwise free shipping, please add an additional $35 for UPS Express shipping to your order.
Note: While we are happy to cover shipping, please understand that if your Express order shipment cost exceeds $35.00 (typically packages over 3lbs), you will be responsible for the overcharge. We will make every attempt to contact you via e-mail to advise you of the actual charges prior to shipping your package.
Shipping to Alaska, Puerto Rico and Hawaii
There is no additional shipping charge to Alaska, Puerto Rico or Hawaii. However, we do not offer express shipping to these regions.
We are happy to offer shipping to Canada in addition to the United States on hushedlittlebabies.com.
Refunds:
At Hushed Little Babies, we want you to be completely satisfied with your purchase. We are confident that you will be happy with the quality of our products. However, if you are not satisfied with your purchase, you can return the products to us for a full refund. Please contact us within 30 days of placing your order to obtain a return authorization number. We will not accept any returns without a return authorization number.
Once a return is authorized, if the product is defective, we will refund your payment and send you a return shipping label. Otherwise, you will receive your payment less any shipping charges. Please return authorized orders in its original form and packaging. We must receive the return within 14 days from the day the return authorization was issued. We reserve the right to reject any returns and exchanges that do not meet these conditions.
Please include a copy of your sales receipt for faster service. When we receive the item, we will credit your account promptly and send you a copy of the refund memo.
Once an RMA number has been received, please ship the item(s) by mail to:
C. Thomason HLB
PO Box 1581
Chino Valley, AZ 86323